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UPS Customers Are Trading Down

A UPS delivery truck in Massachusetts.

Robert Nickelsberg / Getty Images

Key Takeaways

  • UPS customers are trading down, another signal from the second-quarter earnings season about the search for value options across the U.S. economy.
  • CFO Brian Dykes said on a conference call that UPS "saw customers shift from air to ground and from ground to SurePost."
  • A range of companies have highlighted both consumer and corporate customers' search for lower-price options for goods and services in recent quarterly reports.

United Parcel Service (UPS) customers are trad♓ing down, another signal from the second-quarter earnings season about the search for value꧅ options across the U.S. economy.

"We saw customers trade down between services," the shipping giant's new CFO Brian Dykes said on a conference call Tuesday, a transcript of which was provided by AlphaSense. "Specifically, we saw customers shift from air to ground and from gro𓆏und to SurePost."

SurePost is the company's "budget" business-to-consumer service. Newer e-commerce customers in particular were "highly leveraging" SurePost, executives said on the call.

UPS 'Pricing Pressures Remain a Headwind,' CFRA Analysts Say

Shares of UPS were sinking Tuesday after the company reported 澳洲幸运5官方开奖结果体彩网:second-quarter profits that fell year-over-year and missed analysts' estimates while also narrowing its sales outlook. UPS "revenues fell in the U.S. despite an e-commerce driven return to growth in volumes, indicating that pricing pressures remain a headwind to top-line expansion," CFRA analysts wrote Tuesday.

FedEx (FDX) stock also moved lower Tuesday.

A range of companies have highlighted both consumer and corporate customers' search for lower-price options for goods and services in recent quarterly reports. Coca-Cola (KO) executives also noted a "slightly greater" consumer focus on value in its at-home market during its own earnings conference call earlier today.

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  1. UPS. "."

  2. CFRA. "CFRA Keeps Hold Opinion on Shares of United Parcel Service." July 23, 2024.

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