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GO2bank
Our Take
GO2bank offers streamlined online and mobile banking with a competitive APY ꧃on its hybrid checking/savings account, as well as a secured credit card for people looking to build credit. However, it charges more fees than some of its competitors, doesn’t let you transfer money out of your account to another bank, and has many negative customer reviews, including complaints about locked accounts.
We recommend looking into other checking and 澳洲幸运5官方开奖结果体彩网:savings accounts before going with Go2bank.
Competitive APY on savings
No minimum deposit to open an account online
Offers overdraft protectio🍸n and early direct deposit
Supports cash deposits at various retailers
Can’t trꦜansfer mon✅ey out of your GO2bank account to another bank
Very poor customer reviews and many✤ serious c🌳omplaints
Charges a monthly fee if you don’t receive qualifying direct d♔eposits
High interest rate only paid on upꦇ to $5,00⛦0 in savings
- GO2bank is a neobank that offers an account with features of both a checking and high-yield savings account, as well as a secured credit card.
- There are no minimum deposits to open a GO2bank account online, but if you open an account by purchasing a card at a retail store you must deposit $20 to $500.
- GO2bank supports cash deposits and transfers from external bank accounts; mobile deposits take 10 days to be available unless you pay a fee to expedite the process.
- GO2bank’s mobile app has many positive reviews, with a score of 4.5 in Google Play (for Android phones) and 4.8 in the Apple App Store.
GO2bank is a mobile bank account created by Green Dot Corporation, a financial technology and bank holding company that aims to help people and businesses bank easily and affordably. While Green Dot Corporation was named one of Newsweek’s Most Trustworthy Companies in America in 2023, the company has hundreds of complaints on the Better Business Bureau about subpar customer service and unfairly locked accounts. It was also involved in two class-action settlements related to consumer harm, one in 2017 and another in 2022. There are no current regulatoꦕry actions against tܫhe bank.
GO2bank accounts are available in all 50 states and Washingꦅton, D.C. Along with its hybrid checking/savings account, the bank offers a secured credit card and a Credit Care Advantage program, in partnership with Experian, to help people establish and build credit.
- Account Types Checking/savings, secured credit card
- State Availability All 50 states and Washington, D.C.
- Branch Locations No
- ATM Network Any ATM in the U.S. with a Visa or Pulse logo
- Mobile App Yes; Apple, Android
- Min. Balance to Earn Interest (Savings) $0
Pros Explained
- Competitive APY on savings: GO2bank offers an APY of 4.50%, which is significantly higher than the average national savings rate.
- No minimum deposit to open an account online: It’s free to open an account online with GO2bank, and the application is relatively quick and easy.
- Offers overdraft protection and early direct deposit: GO2bank offers up to $200 in overdraft protection when you opt in and set up eligible 澳洲幸运5官方开奖结果体彩网:direct deposits. You can also get your paycheck up to two days early and government benefits up to four days early with early direct deposit.
- Supports cash deposits at various retailers: While some online banks don’t accept cash deposits, GO2bank partners with certain retailers that allow this, including 7-Eleven, CVS, Family Dollar, Rite Aid, Walgreens, and Walmart.
Cons Explained
- Can’t transfer money out of your GO2bank account to another bank: While you can transfer money from an external bank into your GO2bank account, you’re unable to transfer money from GO2bank to other bank accounts. You can withdraw cash at ATMs and at Walmart MoneyCenters.
- Very poor customer reviews and many serious complaints: GO2bank has a bad score on Trustpilot (1.2 stars out of 5), and the holding corporation that owns it—Green Dot Corporation—has a bad score on the BBB (1.04 stars). Many customers complain about poor customer service and being unexpectedly locked out of their accounts, with no access to their money.
- Charges a monthly fee if you don’t receive qualifying direct deposits: Some online banks don’t charge any monthly fees, but GO2bank imposes a fee of $5 per month if you don’t receive at least one monthly direct deposit from an employer or government benefits.
- High interest rate only paid on up to $5,000 in savings: The 4.50% APY only applies to your first $5,000 in savings (in the “vault"), and it’s not clear what the rate is on higher amounts (it seems as if no interest is earned on amounts over $5,000). Those who plan to keep more money in their account should choose 澳洲幸运5官方开奖结果体彩网:a bank that offers a high APY on the entire balance.
Who Is GO2bank Best For?
GO2bank is best for customers who are comfortable with online and mobile banking and don’t need the option of in-person branches or customer service. It may also be a good fit if you’re looking for perks like early direct depos𒊎it, overdraft protection, and a secured ꧋credit card to build or establish a credit history.
As GO2bank only offers a hybrid checking/savings account and a secured credit card, it wouldn’t be a good fit if you’re looking for a full-service bank with more products, such as 澳洲幸运5官方开奖结果体彩网:certificates of deposit or 澳洲幸运5官方开奖结果体彩网:money market accounts. There are some fees involved as well (monthly fees,🍌 transfer fees, cash deposit fees, foreign transaction fees, and more), so if you’ll do any of those activities frequently you may want to consider anꦗother bank.
It also may not be a good choice if you maintain a large balance in your savings account or plan to use the account to save up for a large goal, such as a down payment, since the 4.50% APY only applies to up to $5,000 of your balance. By contrast, 澳洲幸运5官方开奖结果体彩网:Ally Bank and 澳洲幸运5官方开奖结果体彩网:Synchrony Bank offer similar APYs on all balances in their high-yield savings accounts, and there are many other 澳洲幸运5官方开奖结果体彩网:high-yield savings accounts that do the same.
How to Bank With GO2bank
You can open a GO2bank account online or via the mobile app with no minimum deposit. Along with providing your personal details, you’ll need to verify your identification. If your account is approved, you should receive a debit c🐈ard within 7 to 10 days.
Alternatively, you can buy a GO2bank debit card for $2.95 at a retail partner (including 7-Eleven, Kroger, Walgreens, CVS, Rite Aꦺid, and others)𝓰. This option requires a minimum opening deposit of $20 to $500.
Bank Accounts Offered by GO2bank
GO2bank offers two products to customers: a bank account that acts as a sort of hybrid of a 澳洲幸运5官方开奖结果体彩网:checking account and a high-yield savings account, and a secured credit card. It offers the option to openꦬ up to five “vaults,” which are essentially separate savings accounts, if you want to earmark savings for different goals.
Checking/Savings
GO2bank Checking/Savings Accounts | |||
---|---|---|---|
Account | APY | Account Opening Fee | Monthly Fee |
GO2bank Account | 4.50% (only for money in vaults) | Free when opened online; $2.95 when purchasing a card at a retail store | $5 (can be waived) |
Go2bank charges a $5 monthly fee if yo🐽u don’t receive at least one direct deposit each month of a paycheck or government benefits.ไ
ꦆ There’s no minimum deposit to open a GO2bank checking account online or through the app, nor are there any minimum balance requirements. But if you open an account at a retail s🌺tore, you must make a minimum opening deposit of $20 to $500.
GO2bank’s checking account doesn’t earn interest or rewards, but it does come with the option of early direct deposit and overdraft protection for up to🍷 $200. You can transfer money into your account via debit card or from another bank account, or you can deposit cash at a participating 𓄧retailer.
You can set money aside from your checking account balance in up to five sub-accounts, which GO2bank calls “vaults.” Only the money in your vaults earns interest, at 4.50% APY, but again, only up to a maximum of $5,000, totaled across all your GO2bank vaults and main account. Interest is compounded and paid out on a quarterly basis, based on your 澳洲幸运5官方开奖结果体彩网:average daily balance for the entire quarter.
Warning
As mentioned above, GO2bank does not allow you to transfer money out of your😼 account directly; you must spend the money or𝔍 make a withdrawal to access your cash.
Make sure to review the fees that GO2bank charges for vaꦐrious transactions, as they could add up.
Other GO2bank Checking/Savings Account Fees | |
---|---|
Direct deposit | $0 |
Cash deposit at retail partners | Up to $4.95 retail service fee |
Transfer money from linked bank account | $0 |
Transfer money from linked debit card | 3%, minimum of $2 |
Mobile check deposit | $0 for money in 10 days; 1% or 5% for money in minutes, minimum of $5 |
In-network ATM withdrawal or balance inquiry | $0 |
Out-of-network ATM withdrawal | $3 |
Out-of-network ATM balance inquiry | $0 |
Teller cash withdrawal | $3 |
Replacement card fee | $0; $24.95 for expedited delivery |
Foreign transaction fee | 3% of total transaction amount |
Other Products Offered by GO2bank
GO2bank also helps customers build credit with its secured credit card. You also have the option to enroll in the Experian Credi♒t Care Advantage program, which may help you improve your credit score when you pay your bills on time fꦛrom your GO2bank account.
Credit Cards
GO2bank Credit Cards | ||
---|---|---|
Credit Card | Annual Fee | Rewards |
GO2bank Secured Visa Credit Card | $0 | None |
You can apply for a GO2bank Secured Visa Credit Card after setting up direct deposit to your GO2bank account and receiving at least $100 in direct deposits in the past 30 days. This card doesn’t require a credit check, but you’ll need to transfer a security deposit of at least $100 from your GO2bank account. The amount you transfer for a security deposit will serve as your 澳洲幸运5官方开奖结果体彩网:credit limit. GO2bank will report your payment history to the three c🤡redit bureaus mont♛hly.
Tip
In the market for a new credit card? See our picks for the 澳洲幸运5官方开奖结果体彩网:best credit cards for🐽 a va⭕riety of situations, like travel, grocery shopping, balance🃏 transfers, and business or student spending.
Mobile App
GO2bank offers mobile banking apps for both iOS and Android. From the GO2bank app, you can manage your accounts, deposit checks, set up notifications, create recurring bill ♍payments, and lock and unloc🅘k your debit card.
GO2bank’s mobile app has fairly high reviews on the Apple and Google Play stores, receiving 4.8 stars out of 5 based on over 46,000 ratings and 4.5 stars out of 5 based on over 87,000 reviews, respectively.
Customer Service
For assistance, you can reach out t💫o GO2ba♛nk’s customer service team 24/7 via web chat or phone. GO2bank also provides a mailing address, and there’s an online with answers to common questions.
Method | Contact | Availability |
---|---|---|
Telephone | (855) 459-1334 | 24/7 |
Online chat | 24/7 | |
GO2bank P.O. Box 1070 West Chester, OH 45071 | N/A |
Customer Satisfaction
Although GO2bank’s mobile app receives high ratings from users, the bank itself doesn’t fare so well on Trustpilot or the Better Business Bureau (BBB). On Trustpilot, GO2bank receives a rating of just 1.2 stars out of 5 based on 339 reviews. Users complain about being unexpectedly locked out of their accounts, as well as having to deal with poor customer service and high fees. Green Dot, the corporation that owns GO2bank, has a similar Trustpilot rating: 1.1 stars, based on 626 reviews.
Reviews of the Green Dot Corporation on the BBB are similar, with a rating of 1.04 stars out of 5 based on 593 reviews. Customers filed a number of similar complaintཧs as those found on Trustpilot, saying they had trouble accessing their funds or got locked out of their accounts without getting refunded for their mo🌱ney.
Warning
The BBB issued an alert in August 2023 echoing the concerns of those customers—mainly, that many customers have experienced poor customer service or been cut off from accessing their funds due to their accounts being locked. The BBB is currently investigating the increase in complaints.
Alternatives to GO2bank
GO2bank | Ally Bank | 澳洲幸运5官方开奖结果体彩网:Synchrony Bank | |
---|---|---|---|
Availability | All 50 states and D.C. | All 50 states and D.C. | All 50 states and D.C. |
Products Offered | Checking/savings hybrid, secured credit card | Checking, savings, money market, CDs, investment services, loans, retirement accounts | Savings, money market, CDs, credit cards |
Monthly Maintenance Fees | $5, waived if you receive at least one direct deposit of payroll or government benefits during the previous monthly statement period | None | None |
Savings Account APY | 4.50% on up to $5,000 | 3.70% for all balances | 4.10% for all balances |
ATM Access | Any ATM in the U.S. with a Visa or Pulse logo; no out-of-network refunds | No fees at Allpoint ATMs; up to $10/month refunded for others | No fees at Plus and Accel ATMs; up to $5/month refunded for other |
Tip
GO෴2bank has some appealing features, but its fees, limited transfer-out options, and record of complaintsꦛ mean that you may be better served by finding a different bank. See our top recommendations in a variety of categories:
The Bottom Line
GO2bank offers a user-friendly mobile banking experience, making it useful for people who prefer to manage their🦋 money on the go. It also offe🔜rs credit-building options for consumers who need to establish or improve their credit.
However, GO2bank charges more fees than some of its competitors and does not allow customers to transfer money to an external bank account. Plus, it 𓄧has gone through two class-action settlements in the recent past, and customers still seem to b🐠e experiencing serious problems with the bank.
Between the🔯se downsides and the negative reviews, you are likely better off with another online bank that offers similar acꦫcounts and products.
Methodology
Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banking institutio﷽ns. We researched 19 institutions, reviewing account types, rates, fees, minimum balance requirements, rewards, customer service, and mobile apps. Our research and editorial processes are designed to ensure that our reviews help users make informed decisions for their banking needs.